1. Introduction
Welcome to Buy27! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using Buy27.com, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Important: We use Supabase for secure authentication and data storage. Your personal information is protected with industry-standard security measures.
We collect several types of information to provide and improve our services:
Personal Information
- Account Information: Email address, username, and password when you create an account
- Profile Information: Name, contact details, and preferences you provide
- Order Information: Billing address, payment details, and transaction history
- Communication Data: Messages and inquiries you send to our support team
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on site, and interaction patterns
- Location Data: General geographic location based on your IP address
We use your information for the following purposes:
- To create and manage your account
- To process your orders and deliver digital products
- To provide customer support and respond to inquiries
- To personalize your experience and show relevant content
- To improve our website, services, and user experience
- To detect and prevent fraud and security issues
- To comply with legal obligations and enforce our terms
4. Sharing and Disclosure
We value your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us operate our website and process payments (e.g., payment processors, hosting providers)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, property, or safety, or that of our users
Important: Buy27 does not share personal data except as required to complete orders securely and comply with legal obligations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic site functionality, including login sessions and cart saving
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Show you relevant advertisements
You can control cookie settings through your browser preferences. However, disabling essential cookies may affect site functionality.
6. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data during transmission and storage
- Secure authentication through Supabase
- Regular security assessments and monitoring
- Limited access to personal information on a need-to-know basis
- Secure payment processing with PCI-compliant partners
While we take reasonable precautions, no method of transmission over the Internet is 100% secure.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing activities
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information in the "Contact Us" section.
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Account Information: Retained while your account is active and for a reasonable period afterward
- Order Information: Retained for legal and accounting purposes as required by law
- Marketing Data: Retained until you unsubscribe or request deletion
- Analytics Data: Retained in aggregated and anonymized form
9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to Buy27.com. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Post a notice on our website for significant changes
- Notify registered users via email for material changes
Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Email: privacy@buy27.com
- Support Center: Help Center
- Address: Bounty Hunter Technology Co., Limited, Hong Kong
We typically respond to privacy-related inquiries within 48 hours during business days.